Shravan Uttarwar
Customer Success Manager, Application Specialist, Implementation Consultant, Dep. Management Representative, Product Analyst
- Role
- Customer Success Manager at Simplicontract
- Location
- Nagpur, MH, IN
- LinkedIn followers
- 500 followers
About Shravan Uttarwar
Achievements - Performance reviewed as perfect for 2 consecutive years. Highest response rate, 2nd highest resolution rate, 1st contact Res above target. Provided topped in 9 audits and auditor’s exams with 98%. 3 awards for 40+ product improvement ideas and support. 40+ issues and suggestions for product improvement. Achieved 100% compliance in key accounts and trained 9 doctors in a day. Overachieved the daily sales target for several days. Analyse and improve usage metrics and consumers’ dependency on productsResponsibilities - Implementation, Testing, Support, Training, Audit
Experience
Customer Success Manager
Jan 2021 — Present
Performance reviewed as perfect for 2 consecutive years.Provided training, support, troubleshooting product issues and suggestions.Communicated via emails, calls and tickets.
Education
Somalwar High School Ramdaspeth,Nagpur
SSC, High, Middle and Primary School Education.
1996 — 2007
Datta Meghe Institute of Management and Research Studies, Atre Layout
Master of Business Administration - MBA, Marketing and HR management
2013 — 2015
G.H. Raisoni College of Engineering
Bachelor of Engineering - BE, Electronics
2010 — 2013
Shree Datta Meghe Polytechnic
Polytechnic, Electronics and Telecommunications
2007 — 2010
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