Shravan Shankar
Principal Product Manager at Microsoft
- Role
- Principal Product Manager at Microsoft
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Shravan Shankar
High EQ product manager with 10+ years of experience driving impactful results across various industries. Expertise in cross-functional collaboration, product lifecycle management, and achieving product goals through effective leadership. Data-driven and customer-centric decision-making approach with a proven track record of successful product launches and enhancements. Passionate about driving positive change and delivering exceptional results.
Experience
Principal Product Manager
Jun 2022 — Present · Seattle, WA, US
Spearhead Gen-AI innovation strategy, building a suite of sales AI agents that redefine lead qualification and deal acceleration• Defined and executed roadmap for Dynamics365 Customer Insights Journeys (CIJ), influencing cross-org priorities on Performance & Scale, Triggers, Segmentation, and Application Lifecycle Management (ALM)• Drove platform scale from 30M to 100M contacts, achieving 300% monthly interaction volume growth by aligning cross-org engineering, architecture and customer success teams under a unified scaling strategy• Championed a 30x throughput improvement (18K to 500K interactions/hour, peak 2M/hour) through architectural modernization and executive alignment• Elevated customer satisfaction by 15bps, orchestrating resolution in Triggers and ALM issues across enterprise accounts by collaborating with 14 teams across the organization, boosting development velocity and increasing platform trust
Education
Visvesvaraya Technological University
Bachelor of Engineering (BE), Telecommunications
2005 — 2009
University of Illinois Urbana-Champaign
Master of Science (M.S.), Finance
2012 — 2013
Skills
- Management
- Amazon Redshift
- Business Development
- Finance
- Financial Analysis
- Marketing Strategy
- Sql
- Leadership
- Project Management
- Consulting
- Oracle Sql Developer
- Training
- Risk Management
- Team Management
- Balsamiq
- Team Leadership
- Cpg Industry
- Product Management
- Business Analysis
- Tableau
- Telecommunications
- Product Development
- Analysis
- Digital Media
- Management Consulting
- Microsoft Excel
- Online Advertising
- Teradata
- Analytics
- Business Strategy
- Corporate Finance
- Market Research
- Strategy
- Competitive Analysis
- Start-Ups
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