Shravan Pandey
General Insurance Circle Head @ICICI Lombard
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WORK HISTORY
General Insurance Circle Head @ICICI Lombard
Prayagraj, IN
I currently lead my circle sales as Circle Manager at ICICI Lombard, where I’ve grown through the ranks from Senior Manager to Branch Manager and now Circle Manager. My role has expanded over time to encompass oversight of 6–7 regional areas, where I drive sales performance, operational efficiency, and strategic business growth.Over the years, I’ve consistently exceeded revenue targets through focused execution, effective channel management, and strong partnerships across corporate and bancassurance verticals. I take pride in building long-term client relationships and delivering proactive service that enhances customer retention and satisfaction.Strategic planning has been a key focus—I\'ve implemented growth initiatives that have improved service delivery, deepened partner engagement, and expanded market penetration. My experience spans the full spectrum of general insurance products, including Motor, Health, Travel, Property, and Commercial lines, supported by an in-depth understanding of regional market dynamics.On the claims and risk management front, I work closely with surveyors and internal teams to ensure timely claim resolution and mitigate customer impact. I maintain a strong compliance record, adhering rigorously to IRDAI guidelines and audit protocols, while ensuring accurate documentation and risk controls.This role has enabled me to lead from the front, develop high-performing teams, and contribute meaningfully to the company’s long-term success through customer-centric, compliance-driven, and growth-oriented leadership.
EDUCATION
U.P. Rajarshi Tandon Open University, Allahabad
Diploma, Medical Lab Technician
University of Allahabad
BA
Nice Management College, UPTU, Lucknow
Master of Business Administration (MBA), Marketing
SKILLS
ABOUT SHRAVAN PANDEY
I’m a strategic and performance-driven business leader with over 15 years of experience across general insurance, finance, and banking. Currently serving as Circle Head at ICICI Lombard, I lead circle sales, drive revenue growth, and spearhead initiatives that strengthen partner ecosystems, improve customer retention, and ensure compliance excellence.Over the years, I’ve been fortunate to contribute to ICICI’s ₹5200 Cr campaign, manage high-value dealer partnerships with brands like Maruti Insurance, Mahindra, and Tata Motors, and consistently exceed revenue targets. My approach combines deep market insight with team empowerment, process optimization, and a relentless focus on results.I’ve built and led high-performing teams across 5+ districts, mentored talent for long-term success, and cultivated over 40 strategic partnerships. Whether it’s boosting insurance penetration, enhancing audit performance, or launching customer-centric service programs, I align every action with sustainable growth and client satisfaction.With expertise spanning sales strategy, P&L ownership, branch management, talent development, and claims operations, I take pride in delivering impact in fast-paced, highly regulated environments.Always open to connecting with industry peers, collaborators, and future-focused organizations driving excellence in financial and insurance services.
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