Shradha Dang
Senior Consultant @Healthify
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WORK HISTORY
Senior Consultant @Healthify
Redesigned quality assurance framework, implementing data-driven metrics and standardized evaluation critria that improved audit accuracy by 20%Developed and led comprehensive New joiner bootcamp program, establishing standardized training protocols that measurably improved employee performance metrics and reduced time- to- proficiencyLed and mentored a team of 13 Subject Matter Experts in driving service excellence initiatives, resulting in NPS growth from 33 to 51 and increasing renewal revenue from 15% to 33% through systematic quality improvements and targeted training programsOrchestrated company-wide diet plan quality initiative, boosting user experience ratings from 4.63 to 4.84 by identifying performance gaps and implementing targeted coaching programs that improved consultant effectiveness by 30%
EDUCATION
Barkatullah Vishwavidyalaya
Bachelor of Science
Indira Gandhi National Open University
Master's degree, Dietetics and Clinical Nutrition Services
Indira Gandhi University Meerpur Rewari
Master of Science
Barkatullah Vishwavidyalaya
Master's degree, Dietetics/Dietitian
Upraised
Product Management
Upraised
Product management
ABOUT SHRADHA DANG
I love solving problems that make people’s lives easier. At HealthifyMe, I spent 7+…
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