Shraddha Sawant

About Shraddha Sawant

I\'m a results-oriented Process Analyst with a strong background in leading teams to improve efficiency, productivity, and compliance across quality control and operational workflows. With an MBA in Operations Management, I bring a strategic mindset to process optimization, continuous improvement, and performance enhancement.Over the years, I\'ve developed and implemented best practices that streamline operations, ensure adherence to compliance standards, and support organizational goals. I’m also experienced in data verification, audit readiness, and driving cross-functional collaboration.One of my key strengths is building strong client relationships — I work closely with stakeholders to identify improvement opportunities, solve problems proactively, and deliver measurable outcomes.Always eager to learn, adapt, and take on new challenges that contribute to operational excellence and business growth.

Experience

1. Process Analyst

   Accenture

   Sep 2021 — Present · Mumbai, IN

   Performance Management: Successfully manage personal performance while simultaneously overseeing team performance, ensuring alignment with organizational goals.2. KPI Monitoring: Diligently monitor team performance against key performance indicators, providing timely reports to management.3. Feedback Delivery: Effectively communicate feedback to team members regarding their performance, fostering a culture of continuous improvement.4. Process Improvement: Actively submit ideas for process improvement, contributing to the efficiency and effectiveness of team operations.5. Performance Improvement: Guide team members with performance improvement plans, ensuring high-quality performance across the board.6. Client Relationship Management: Excel in establishing and nurturing productive client relationships, leveraging strong communication skills and a client-centric approach to drive satisfaction and loyalty

Education

• University of Mumbai

  Master of Arts - MA, Economics

• SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

  Master of Business Administration - MBA, Operations Management

• D.G.Ruparel College.

  Bachelor of Arts (B.A.), Economics