Shraddha Nigam

QA Lead

Role
Service Level Management at Accenture
Location
Pune City, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Shraddha Nigam

Team Lead and Quality Lead with 10+ years of work experience in service delivery, quality…

Experience

  1. Service Level Management

    Accenture

    Mar 2026 — Present

    Managing end-to-end Service Level Management, including SLA tracking, breach analysis, and performance reporting.

Education

  • Jawaharlal Nehru Technological University

    Bachelor's degree

    2009 — 2013

  • National Institute of Business Management (NIBM) Global

    Master's degree

    2015 — 2017

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Shraddha Nigam — Service Level Management at Accenture in Pune City, MH, IN | Unifers