Shraddha Lohar
Assistant Manager at Torrent Diagnostics
- Role
- Assistant Manager Customer Services at Torrent Diagnostics
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Shraddha Lohar
I have over 5 years of experience working in Operations with a demonstrated history of working in the health wellness and fitness industry. Currently, I work as Healthism’s Deputy Manager, Improving customer service experience and handling escalations and closing with resolution in minimum TAT, also working for Tie-ups in Partnership and Alliance.Previously, I was Team Leader at Thyrocare, where I was Investigating complaint cases and resolving within minimum TAT, Highlighting process gaps to the management, documentation and submission, Prepare daily and monthly reports with Team Productivity and Training sessions for new employees in Customer support and KYC & Audit department and complaints department.Skilled in Microsoft Excel, Customer Service, Complaint Investigations, Communication, and English. Competencies: Problem Solving, Motivating others, Vision/planning, Interpersonal communication, Written communication, Honesty/integrity, Creativity/innovation, Delegation and Valuing Diversity.
Experience
Assistant Manager Customer Services
Aug 2025 — Present · Navi Mumbai, IN
Education
Mentorial
Bachelor of Science - BS, Biotechnology
Changu Kana Thakur Arts Commerce and Science College
Bachelor of Science - BS, Biotechnology
2012 — 2016
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