Shraddha Kulkarni

About Shraddha Kulkarni

I am seeking a challenging career with a progressive organization that will utilize my skills and abilities while contributing to the development of the organization.

Experience

1. Team Lead - Retail Account

   Revolut

   Nov 2025 — Present · London, GB

   Team Leadership & Performance: Lead, manage, and motivate a team of employees; provide effective people management (1:1s, coaching, career development); and formally assess performance.* Communication & Alignment: Act as the key liaison between management and the team, communicating company goals, deadlines, policies, and safety practices, while escalating team concerns upward.* Operational Excellence: Ensure the team meets all company Service Level Agreements (SLAs) through daily/weekly operational control and timely issue resolution.* Continuous Improvement: Drive process and procedure optimization by actively challenging the status quo and performing deep-dive analyses (RCA, trends, and action planning) on SLA performance.* Stakeholder Management: Serve as the primary point of contact for all internal and external escalations.* Management Support: Assist management with critical HR functions, including hiring processes and training for new team members.

Education

• G.H. Raisoni College of Engineering(GHRCE), Nagpur

  Bachelor of Engineering - BE

• NMIMS CDOE

  Master of Business Administration - MBA

  2025