Shraban Dutta

About Shraban Dutta

20+ years of rich experience across Telecom, BFSI, IT and ITES - Setting up learning practices across regions and ensuring meaningful business partnering to deliver meaningful learning interventions that deliver results.I currently lead talent development strategy for large-scale, diverse organizations employees), aligning learning initiatives with business objectives to drive growth, innovation, and client success. My expertise lies in architecting scalable learning ecosystems that transform workforce capability from the ground up.My core mission is to unlock human potential by fostering a culture of continuous learning and unwavering inclusion.What I Bring to the Table:· Enterprise-Wide L&D Leadership: Design and manage comprehensive talent development programs for global teams across IT, ITIS, and BPS, ensuring skills remain at the cutting edge of market evolution.· High-Volume Talent Pipeline Development: Oversee the end-to-end strategy for large-scale onboarding, successfully integrating annual hires through Initial Learning Programs into client-ready professionals. Currently focusing on creating AI Capabilities among both tech and non tech professionals across various business segments - achieved Gen AI skilling at application level for 11K associates and at build level.· Strategic DE & I Implementation: Champion and execute foundational Diversity, Equity & Inclusion practices that embed belonging into the talent lifecycle, boosting engagement, innovation, and representation.· Business Partnership: Partner directly with leadership and global clients to translate business needs into effective, measurable talent solutions that solve complex challenges.Key Expertise & Skills: Talent Development Strategy| Leadership Development | Learning & Development (L&D)| DEI Strategy | Organizational Development (OD)| Change Management | Program Management | Strategic Onboarding | Executive Collaboration | Global Team LeadershipI am passionate about building the talent engines that power modern businesses. Let\'s connect to discuss the future of work.

Experience

1. Head of Training and Development

   Tata Consultancy Services

   Jun 2025 — Present · Kolkata, IN

   Driving enterprise-wide talent strategy for professionals across global IT, ITIS, and BPS practices. My focus is on building future-ready capabilities that directly power client success.• Scaling Learning & Development: Lead L&D for a 55K+ headcount, ensuring cutting-edge skills alignment with evolving global market demands. •Building Talent Pipelines: Oversee the Initial Learning Program for annual hires, transforming new joiners into client-ready consultants. •Championing Equity & Inclusion: Execute strategic DE & I practices to foster a culture of belonging and unlock the full potential of our diverse workforce.

Education

• Indian Society for Training & Development (ISTD)

  Diploma in Training and Development, Training and HR

  2011 — 2013

• St. Xavier's College

  B.COM (Hons), Major

  2000 — 2003

• Julien Day School - India

  ICSE, General Studies

  1986 — 1998

Skills

• Call Centers
• Instructional Design
• Operations Management
• Performance Management
• Employee Training
• Analysis
• Organizational Development
• Training Delivery
• Leadership
• Team Management
• E-Learning
• Sla
• Soft Skills
• Project Planning
• Outsourcing
• Coaching
• Talent Acquisition
• Management
• Bpo
• Training Needs Analysis
• Business Process Outsourcing (Bpo)
• Human Resources
• Project Management
• Training
• Employee Engagement
• Blended Learning
• Talent Management
• Learning Management