Seth Pritikin

Customer Success Director at athenahealth | Digital Health Leader | Helping Healthcare Technology Companies Deliver on Their Promises

Role
Customer Success Director at athenahealth
Location
Boston, MA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Seth Pritikin

Healthcare technology leader helping companies turn complex platforms into real outcomes for providers, patients, and the businesses that support them.I build teams and operating models that align customer success, product, and operations to drive adoption, retention, and sustainable growth.Across leadership roles in digital health, including more than a decade at Amwell, I have led cross-functional initiatives spanning customer success, solution consulting, professional services, and commercial strategy. I am known for bringing clarity to complex environments, building teams that scale, and turning customer insight into measurable operational and business outcomes.

Experience

  1. Customer Success Director

    athenahealth

    Mar 2026 — Present · Boston, MA, US

    Leading a customer success team supporting behavioral health and specialty provider groups. Focused on driving adoption, strengthening customer outcomes, and aligning product, services, and operations to help providers succeed.

Education

  • Boston University

    BS, Sociology

    2006

  • Questrom School of Business, Boston University

    MBA, Management

    2007 — 2010

  • Highland Park High School

    Diploma, High School/Secondary Diplomas and Certificates

Skills

  • Filemaker
  • Business Analysis
  • Writing
  • Filemaker Pro
  • Sales Force Automation
  • Strategic Planning
  • Data Analysis
  • Analysis
  • Technical Training
  • Competitive Analysis
  • Start-Ups
  • Budget Management
  • Professional Services Automation
  • Marketing
  • Budgets
  • Web Design
  • Program Management
  • Netsuite
  • Css
  • Enterprise Software
  • Accounting
  • Crm
  • Research
  • System Administration
  • Management
  • Cross-Functional Team Leadership
  • Fundraising
  • Html
  • Editing
  • Project Management
  • Access
  • Consulting
  • Project Planning
  • Adobe Creative Suite
  • Professional Services
  • Customer Service
  • Training
  • Public Speaking
  • Databases
  • Cloud Computing

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Seth Pritikin — Customer Success Director at athenahealth in Boston, MA, US | Unifers