Seth Pritikin
Customer Success Director at athenahealth | Digital Health Leader | Helping Healthcare Technology Companies Deliver on Their Promises
- Role
- Customer Success Director at athenahealth
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Seth Pritikin
Healthcare technology leader helping companies turn complex platforms into real outcomes for providers, patients, and the businesses that support them.I build teams and operating models that align customer success, product, and operations to drive adoption, retention, and sustainable growth.Across leadership roles in digital health, including more than a decade at Amwell, I have led cross-functional initiatives spanning customer success, solution consulting, professional services, and commercial strategy. I am known for bringing clarity to complex environments, building teams that scale, and turning customer insight into measurable operational and business outcomes.
Experience
Customer Success Director
Mar 2026 — Present · Boston, MA, US
Leading a customer success team supporting behavioral health and specialty provider groups. Focused on driving adoption, strengthening customer outcomes, and aligning product, services, and operations to help providers succeed.
Education
Boston University
BS, Sociology
2006
Questrom School of Business, Boston University
MBA, Management
2007 — 2010
Highland Park High School
Diploma, High School/Secondary Diplomas and Certificates
Skills
- Filemaker
- Business Analysis
- Writing
- Filemaker Pro
- Sales Force Automation
- Strategic Planning
- Data Analysis
- Analysis
- Technical Training
- Competitive Analysis
- Start-Ups
- Budget Management
- Professional Services Automation
- Marketing
- Budgets
- Web Design
- Program Management
- Netsuite
- Css
- Enterprise Software
- Accounting
- Crm
- Research
- System Administration
- Management
- Cross-Functional Team Leadership
- Fundraising
- Html
- Editing
- Project Management
- Access
- Consulting
- Project Planning
- Adobe Creative Suite
- Professional Services
- Customer Service
- Training
- Public Speaking
- Databases
- Cloud Computing
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