Shova Pradhan
Assistant Banquet Sales Manager @The Grand Bhagwati
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WORK HISTORY
Assistant Banquet Sales Manager @The Grand Bhagwati
Achievement of budgeted food sales, beverage sales and labour costs.Achieve maximum profitability and over-all success by controlling costs and quality of service.Completion of function delivery sheets in an accurate and timely fashion.Help in preparation of forecast and actual budget function sheets.Completion of weekly schedules. Schedule staff as necessary to ensure adequate and consistent levels of service.Following of proper purchasing and requisitioning procedures.Development and maintenance of department manual.Supervision of weekly payroll input.Provides function employee list and hours for gratuities distribution.Provides labour costing information for Function Statements.Supervision of weekly schedules. Schedule staff as necessary to ensure adequate and consistent levels of servicecompletion of necessary formsFollowing of proper purchasing and requisitioning procedures.Maintain records for inventory, labour cost, food cost etc.Be available to Hotel Staff at all times by pager.Consistent check of Banquet Food and Beverage quality, Banquet services and Plate presentation.Ensuring that services meet customer specifications.Liaise on an on-going basis with the Food and Beverage Manager to ensure all client needs and requirements will be met.Work with the Chef and Head Server to ensure all arrangements and details are dealt with.Greet the customer upon arrival.Provide quick service for last minute changes.Check Food & Beverage or coffee Break schedule if applicable.Dealing with customer complaints.Staff attitude and appearance.Teamwork/Relations with co-workers and management.Staff is properly trained.Inspection of Meeting Room prior to guest arrival ensuring that client specifications have been met.Participation towards overall Hotel Maintenance and cleanliness.Effective communication skills.Staff training and development.Department meeting being held monthly.Personal development and growth.Discipline of Personnel when required
EDUCATION
Bhawanipur Education Society College, Kolkatta
Bachelor's degree, Humanities/Humanistic Studies
SKILLS
ABOUT SHOVA PRADHAN
Assistant Banquet Sales Manager
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