Shourya Nagpal
Specialist Programmer @ Infosys | AI Engineer
- Role
- Specialist Programmer at Infosys
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Shourya Nagpal
Data-driven AI professional with 2 years of hands-on experience in Generative AI and Data Engineering. Skilled in developing Generative AI Applications utilizing Retrieval-Augmented Generation (RAG), Semantic Search and Agentic systems. Experienced in training, deploying, and fine-tuning Machine Learning, Deep Learning models
Experience
Specialist Programmer
Feb 2024 — Present · Pune, IN
Integrated enterprise tools such as JIRA, Slack, and GitHub into the client’s internal chatbot using the Model Context Protocol (MCP), enabling automated, cross-platform workflows. This eliminated the need to switch between multiple systems by allowing users to perform tasks directly within the chatbot, including JIRA ticket reviews, GitHub pull request reviews, and daily status updates via Slack.Built AI-powered counterfeit electronic product detection systems for a global technology client, automating manual review processes using multimodal LLMs (Gemini, Pixtral) and computer vision techniques.Designed a configurable semantic search framework for chatbots using a node-based, drag-and-drop architecture, enabling rapid customization and reuse.Integrated Retrieval-Augmented Generation (RAG) and Semantic Search into an enterprise ticketing platform to: Recommend similar historical tickets Summarize conversations Suggest resolution steps
Education
St. Teresa School
12, PCM
2018 — 2019
ABES Engineering College
Bachelor of Technology - BTech, Computer Science
2019 — 2023
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