Sho Stehr

About Sho Stehr

Currently excelling as a Business Analyst at TELUS Health, I leverage deep competencies in business requirements analysis and customer relationship management (CRM) to deliver high-value solutions. My role involves collaborating with stakeholders to translate complex needs into system configurations that enhance our capabilities and provide substantial stakeholder value. My tenure at TELUS Health and prior experience as a Commercial Line Producer at TDECU has honed my sales management skills, driving top-tier results and innovative business consulting. Our team integrates tools and resources to shape solutions that resonate with our clients, and my contributions often involve leading the solution definition effort to ensure alignment with TELUS\'s strategic vision.

Experience

1. Technical Implementation Consultant

   TELUS Health

   Mar 2023 — Present

   Acted as the primary liaison between clients and internal configuration teams in a hybrid project manager / analyst role.• Facilitated virtual discovery sessions to gather technical and business requirements.• Translated client goals into functional specifications for agile configuration cycles using Azure DevOps.• Led solution definition calls and documented workflows to ensure alignment with product capabilities.• Assisted in pre-sales product demonstrations and supported the post-sales transition to implementation teams.• Resolved client inquiries promptly, improving satisfaction and reducing rework cycles

Education

• Texas A&M University

  Bachelor of Science (BS), Economics and business

  2011 — 2015

Skills

• Management
• Team Building
• Franchising
• Store Management
• Merchandising
• Customer Service
• Retail
• Event Planning
• Inventory Management
• Inventory Control
• Coaching
• Social Media
• Trade Shows
• Leadership
• Entrepreneurship
• Microsoft Office
• Sales
• Microsoft Word
• Team Leadership
• Income Statement
• Customer Satisfaction
• Enterprise Software
• Profit
• Public Speaking
• Powerpoint
• Microsoft Excel