Shoshana Blair
Administrative Assistant with a strong foundation in customer service
- Role
- Financial Services Representative at Tailored Management
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Shoshana Blair
Accomplished administrative assistant with a strong foundation in customer service and a proven ability to deliver exceptional support to clients and colleagues. Leveraging over 7 years of experience in customer-facing roles, I am adept at effective communication, problem-solving, and ensuring client satisfaction. Seeking to transition my skills to an administrative assistant role, where I can utilize my organizational prowess, attention to detail, and dedication to facilitating smooth operations in a dynamic office environment.
Experience
Financial Services Representative
Nov 2024 — Present · US
Managed high-volume calls and inquiries, providing accurate information, resolving issues, and maintaining detailed records to ensure efficiency and compliance. • Supported team operations by assisting colleagues with questions, coordinating with internal departments, and guiding new hires through shadowing and onboarding. • Prepared and organized documents, contracts, and schedules, ensuring accuracy and adherence to policies, regulations, and deadlines. • Collaborated with leadership to address escalated matters, streamline processes, and enhance client and team satisfaction.
Education
Columbus State Community College
Associate's degree, Digital Design and Graphics
2017 — 2020
Ohio University
Bachelor of Arts (B.A.), Theater Arts
2011 — 2016
Skills
- Singing
- Customer Service
- Performing Arts
- Event Planning
- Education
- Youtube
- Dance
- Public Speaking
- Social Media
- Imovie
- Microsoft Word
- Microsoft Powerpoint
- Teaching
- Google Docs
- Google Drive
- Powerpoint
- Microsoft Excel
- Acting
- Fundraising
- Google Maps
- Sales
- Directing
- Vine
- Google Sheets
- Theatre
- Tumblr
- Musical Theatre
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