Shoshana Walters
Sr. Customer Success Manager | Driving Customer Satisfaction and Growth
- Role
- Senior Customer Success Manager at BlackLine
- Location
- Thousand Oaks, CA, US
- LinkedIn followers
- 500 followers
About Shoshana Walters
As a Senior Customer Success Manager at BlackLine, I bring extensive experience in fostering long-term customer relationships, aligning solutions with business objectives, and driving product adoption. With over a decade of expertise in customer success, my focus lies in troubleshooting challenges, executing cross-selling strategies, and enhancing client satisfaction. My professional journey reflects a commitment to enabling customer success by building trusted advisor relationships and streamlining processes. With a mission to bridge customer needs with impactful solutions, I aim to contribute to organizational growth while ensuring customer satisfaction and retention.
Experience
Senior Customer Success Manager
Mar 2026 — Present · Los Angeles, CA, US
Education
California State University, Northridge
Bachelor of Arts - BA, Sociology and Criminology
Moorpark College
Associate of Arts - AA
La Puente Valley ROP
11 certificates in Forensic Science, Forensic Science Academy
2007 — 2008
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