Shorja Chakma
Customer Success Manager @Bizzabo
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WORK HISTORY
Customer Success Manager @Bizzabo
Montreal, QC, CA
EDUCATION
Montreal College of Information Technology
AEC, Introduction to Business Analysis
Ivy Tech Community College
Associate's degree, Business/Commerce, General
Baruch College
Bachelor's degree, Business/Corporate Communications
SKILLS
ABOUT SHORJA CHAKMA
Driven, result-oriented Account Development and Client Success professional with a track record of spearheading innovative business models and achieving exceptional performance metrics. Proven ability to manage key client accounts, lead high-performing teams, and drive revenue growth through strategic solutions and data analytics. Recognized for rapid promotion and consistent top-tier performance in dynamic environments. Expertise in CRM systems, market analysis, and tailored campaign creation. Adept at building strong relationships with C-suite executives and resolving complex issues. Skilled in leveraging individual and team KPIs to enhance overall success. Committed to fostering collaboration and achieving high client satisfaction- Excellent communication, interpersonal, and presentation skills- Strong leadership qualities- Astute observation skills- Superior abilities in handling unpleasant and stressful situations- Excellent problem-solving skills- Strong analytical skills
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