Shonya Howell Brathwaite

About Shonya Howell Brathwaite

Innovative, detail-oriented professional able to communicate effectively with all audiences and deliver a true customer experience. Extensive ability to use creative ideas to achieve goals and a solid history of success in administration, sales, marketing support, and human resources. Proven ability to be a strong team player, as well as leader. Strong analytical and planning skills, combined with the ability to coordinate the efforts of many to meet organizational goals, while delivering high touch service to Business partners and customers. Productive and efficient work habits without supervision. Self-motivator with high energy and extraordinary people skills. 15 + years solid background in customer support and sales experience with additional talent acquisition, supervisory and training experience.

Experience

1. Growth Marketing - Emerging Talent Program Manager

   Cisco

   Mar 2022 — Present · RTP, NC, US

   Lead US recruitment activities to deliver campus activities and assessment centers that identify potential candidates and ensure fair and equitable hiring to make recommendations to hire top talent.• Generate placements across the marketing organization and work extensively with managers to meet their emerging talent needs.• Provide 1:1 support to program participants, enabling them to navigate their first weeks and months at Cisco.• Work with \'The U\',(our professional development programs) to build engaging experiences that enable our new talent to accelerate their careers; using participation and evaluation data and innovative learning approaches to further productivity growth.• Cultivate a global new hire community with the EMEAR & APJC Project Manager, through a variety of engaging, hybrid events and experiences.• Lead recruiting and onboarding efforts in the US; source and identify suitable placement opportunities and special projects, supporting the direct managers of program participants to enable program delivery. • Act as the first point of contact for US emerging talent, mentoring and guiding participants to succeed in their first year at Cisco.

Education

• New Life School of Ministry & Bible Institute

  Associate's Degree, Philosophy and Religious Studies

  2010 — 2011

• Pfeiffer University

  Mass Communications

  1993 — 1996

• North Carolina Central University

  Mass Communications

  1996 — 1997

• North Carolina College of Theology

  Bachelor’s Degree, Bible/Biblical Studies

  2014 — 2015

Skills

• Time Management
• Strategic Partnerships
• Direct Sales
• Recruiting
• Salesforce.com
• Program Management
• Applicant Tracking Systems
• Web Design
• Account Management
• Teamwork
• Sales Operations
• Customer Service
• Organizational Development
• Promotions
• Sales
• Lead Scoring and Nurturing
• Training
• Logistics
• Customer Satisfaction
• Call Centers
• Siebel
• HR Coordination
• Cross-Functional Team Leadership
• Process Improvement
• Marketing Strategy
• Onboarding
• Lead Generation
• M3 Lead Management
• Solution Selling
• Call Center
• Coaching
• Sales Process
• Sales Support
• Management
• Team Building
• Crm
• Employee Training
• Team Leadership
• Human Resources
• Talent Acquisition