Shonika Thompson

Director - Ops Support

Role: Director of Operations at Verizon
Location: Atlanta, GA, US
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

Experience

Director of Operations
Verizon
Mar 2025 — Present · Alpharetta, GA, US
M+H Transformation Director of Operations

Education

Strayer University-Tennessee
Master of Business Administration (MBA), Project Management
2010 — 2013
Tennesee State University
Bachelor of Business Administration (BBA), Logistics, Materials, and Supply Chain Management
2004 — 2008

Skills

Call Centers
Event Planning
Leadership Development
Microsoft Office
Sales
Public Speaking
Coaching
Time Management
Team Building
Management
Local Number Portability
Process Improvement
Leadership
Customer Retention
Customer Service
Team Leadership
Customer Satisfaction
Training
New Business Development
Project Management
Strategic Planning

Contact information

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Work email
•••••@verizon.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Verizon

IT Services and IT Consulting · 102K employees · Basking Ridge, New Jersey, United States

We get you. You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. You’ll find all that here. Because we empower you. We power and empower how people live, work and play by connecting them to what brings them joy. The same is true inside our walls. We do what we love — driving innovation, creativity, and impact in the world. And wherever you go, we got your back. This is a team sport. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together— lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

verizon.com

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Experience

Director of Operations

Education

Strayer University-Tennessee

Tennesee State University

Skills

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