Shonda Pulliam

About Shonda Pulliam

Hard working, dedicated and organized. Training with Homeland Security to learn a…

Experience

1. Pa Operations Support Specialist

   Fema

   Dec 2016 — Present

   Oversee Leader’s work flow including mail, calendar, correspondence, and telephone calls, determining priorities, preparing responses, and/or responding appropriately without errors, System transactions supporting field and inner office management teams, High Pressure Situations, Interpersonal Communication, staff rosters and overtime justification. Assists with the on-boarding process in the field including verifying safe arrivals, negotiating with hotels and car rental companies when there is a shortage of availability, badge documentation, Compiled, reconciled, and interpreted, organized with Budget Reports and Finance Reports, reports, summaries, or replies to inquiries, data input processing, Filing coordination for local and headquarters, Assemble and analyze information decision making, Maintain accurate daily and long-term scheduling, Documents, correspondence, direct visitors, gathered and sorted mail and emails, created an advance spend plan tracking form for financial accounts and budget information, and supply order processing, Coordinate review queue status, process and distribute of PA reports, including financial and data warehousing reports and Planning tracking of the progression applicant process steps of the completed work for Disaster Assistance, Excellent customer service skills, and for Public Assistance and handle staff relations question with professional and courteous standard to fulfill the staffing needs of the disaster, Collaborates with functional counterparts to resolve problems, Draft and manage of applicant correspondence, project papers and technical documents example:(Applicant Briefing packages), Develop performance measures for assessing the effectiveness of Public Assistance programs, Coordinate activities and events, Coordinate as liaison for IT services and upgrades, Experienced in Outlook, Excel, Publisher, Power Point, and Word, High attention to detail and accuracy, Remote Services, Tech-Savvy.

Skills

• Nonprofits
• Policy
• Leadership
• Staff Development
• Teaching
• Time Management
• Program Management
• Social Media
• Research
• Powerpoint
• Microsoft Excel
• Process Improvement
• Training
• Team Building
• Program Development
• Management
• Strategic Planning
• Event Planning
• Microsoft Word
• Customer Service
• Social Networking
• Leadership Development
• Community Outreach
• Fundraising
• Public Speaking
• Microsoft Office
• Coaching