Shona Bialik
Senior Manager, Supplier Support @Assent
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WORK HISTORY
Senior Manager, Supplier Support @Assent
Ottawa, ON, CA
EDUCATION
University of Guelph
Bachelor of Commerce (B.Com.), Leadership and Organizational Management with Minor in Marketing Management
SKILLS
ABOUT SHONA BIALIK
Currently, I serve as Senior Manager, Global Supplier Support, leading a global team that delivers high-touch, multilingual support to suppliers across multiple regions. We focus on building strong, responsive relationships that drive supplier satisfaction and long-term success.Previously, I led the Global Professional Services Quality Assurance team, where I was responsible for maintaining the highest standards of service across our client and supplier engagements. My team drove quality, consistency, and operational excellence through rigorous case review and continuous improvement practices.Earlier in my career, I held roles in Enterprise and Strategic Sales, where I developed a strong foundation in business development, customer engagement, and growth strategy.
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