Shon Cooper

Desktop Analyst Ii - Promoted @U.S. Department Of The Interior

Hyattsville, MD, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2024 — Present

Desktop Analyst Ii - Promoted @U.S. Department Of The Interior

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Washington, DC, US

Newly added role, Cloud Device Manager for Entra environment, managing user devices and performing access control monitoring to ensure device tracking• Consolidated into Department of Interior, advanced roles and Administration of DOI and NPS clients• Promoted to perform application testing for Entra environment and newly on-boarded Entra imaging environment for Windows 11 devices• Direct interaction with users to perform intermediate troubleshooting and quick resolution of user dilemma and situations• Further developed Security knowledge and application to day-to-day work tasks, ensuring security best practices and standards are being followed as mandated by Tier 3 and Regional IT Security Result: Successful application of core Cybersecurity principles to advance knowledge and expertise in Governance, Risk, and Compliance as a Compliance Analyst. Understanding of federal, state, and company policies, procedures and regulations related to Privacy

EDUCATION

2011 — 2015

Woodrow Wilson High School Washington, DC

High School

2015 — 2018

Montgomery College

Associate’s Degree, Computer Science

ABOUT SHON COOPER

As a dynamic professional with a solid foundation in IT operations, governance, and risk management, I bring a unique perspective to my role as a Cybersecurity Analyst. My career journey includes delivering exceptional help desk support, managing ticketing systems, and driving operational excellence, all while fostering collaborative environments that empower teams to thrive.In my transition to cybersecurity governance, risk, and compliance (GRC), I’ve sharpened my expertise in leveraging GRC tools, conducting risk assessments, and advancing security awareness initiatives. Proficient in frameworks like SOC 2 and NIST, I excel at mitigating risks, implementing robust security policies, and ensuring organizational compliance with industry standards.I’m passionate about integrating technical acumen with strategic thinking to enhance security posture and drive organizational success. I welcome opportunities to connect with like-minded professionals and collaborate on innovative solutions in the ever-evolving cybersecurity landscape. Let’s connect and work together to achieve shared goals!

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Shon Cooper — Desktop Analyst Ii - Promoted at U.S. Department Of The Interior in Hyattsville, MD, US | Unifers