Shomari Taylor

Experience

1. Product Advisor Community Outreach

   Microsoft

   Apr 2015 — Present · Frisco, TX, US

   Maintain an elite level of product knowledge in all Microsoft retail product and service offerings. • Be the in-store example of the Microsoft vision of the customer relationship. • Provide customized solutions to new purchasers that meet their needs and exceed their expectations. • Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers. • Execute the sales and service strategies of the Microsoft Retail organization. • Organize and participate in community volunteer events • World Class customer service • Tasked with driving GIVE participation in our location with our Community Development specialist, accomplishing 100% for FY16. • Assisting with store goal of obtaining additional answer desk appointments and exceeding sales goals. • Driving Community Outreach within the store, heading up monthly volunteer events, and driving theatre utilization within our location. • Working with my team to ensure we meet sales goals while also making sure to provide an excellent customer experience within our location.

Education

• Tarrant County College

  Bachelor’s Degree, Graphic Design

  2015 — 2021

• The University of Texas at Dallas

  Bachelor’s Degree, Interior Design

  2015 — 2021