Susan Holman

Sr. Manager Customer Experience Strategy & Design at Allstate

Role
Sr Manager Customer Experience Strategy & Design at Allstate
Location
Detroit, MI, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Susan Holman

Specialties: Strong Verbal and Written Communication SkillsAnalytical Problem Solving Flexible learnerStrategic planningServant leader

Experience

  1. Sr Manager Customer Experience Strategy & Design

    Allstate

    Nov 2016 — Present · Northbrook, IL, US

Education

  • University of Phoenix

    BS, Business Management

    2006 — 2009

  • University of Phoenix

    Master of Business Administration (MBA), Business Administration and Management, General

    2016

  • Gar-Field Senior HIgh School

    High School DIploma, College Prep

    1977 — 1981

Skills

  • Property Damage
  • Liability
  • Reinsurance
  • Property & Casualty Insurance
  • Claims Management
  • Team Building
  • Process Improvement
  • Life Insurance
  • Customer Service
  • General Insurance
  • Health Insurance
  • Claims
  • Insurance
  • Claim Investigation
  • Umbrella Insurance
  • Business Process Improvement
  • Business Analysis
  • Leadership
  • Liability Analysis
  • Call Centers
  • Commercial Insurance
  • Claims Resolution
  • Claim
  • Vendor Management

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Susan Holman — Sr Manager Customer Experience Strategy & Design at Allstate in Detroit, MI, US | Unifers