Shohini Pal
Product Owner & Salesforce BA @ Accenture (Morgan Stanley) | Driving Scalable CRM & Data Transformation 🚀 | Ex-Infosys, Ex-IBM | Mentoring Aspiring Business Analysts
- Role
- Product Owner & Salesforce Business Analyst at Accenture
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Shohini Pal
I’m a Business Analyst and Product Owner with 8 years of experience delivering scalable CRM and Salesforce solutions across global firms like Accenture, Infosys, and IBM. From designing Informatica data pipelines at IBM to leading a Salesforce migration for advisors at Morgan Stanley, I’ve consistently turned complex business needs into streamlined, impactful solutions. My work has reduced operational overhead by 30%, improved data accuracy, and boosted user adoption across SaaS and financial domains. I thrive in agile teams, balancing strategic thinking with hands-on execution, and am now seeking roles where I can drive CRM product strategy, lead cross-functional delivery, and mentor the next generation of analysts.
Experience
Product Owner & Salesforce Business Analyst
Apr 2021 — Present · Gurugram, IN
Delivered a fully integrated CRM platform that improved advisor efficiency and data accuracy, while increasing system adoption across key user groups.
Education
West Bengal University of Technology, Kolkata
Bachelor of Technology - BTech
2012 — 2016
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