Shoeb Khan
Enterprise Customer Success Manager at Palo Alto Networks | SaaS & Cybersecurity | SASE | CASB | 8+ Years Driving $7.5M+ ARR | Expert in Retention, Adoption, Growth, & Customer Experience
- Role
- Customer Success Manager at Palo Alto Networks
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Shoeb Khan
Hi There, I’m a Customer Success professional with 8 years of experience helping…
Experience
Customer Success Manager
Sep 2023 — Present · IN
Managed a $4M+ ARR portfolio across EMEA region.Increased product adoption by 38% through tailored enablement sessions and executive business reviews.Resolved high-priority escalations, improving customer satisfaction and protecting renewals worth $720k+.Drove expansion opportunities, contributing to net revenue retention above 110%.
Education
Sushile Devi Bansal College Of Technology
Completed, Civil Engineering
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