Shobith Shetty

Customer Success Executive @RBC

Etobicoke, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2023 — Present

Customer Success Executive @RBC

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ON, CA

EDUCATION

2003 — 2005

Indian community school , Kuwait

Secondary School Leaving Certificate

2007 — 2011

NMAMIT

Bachelor of Engineering (B.E.), Bio-technology

2015 — 2017

International School of Management Excellence

PGDM - Post Graduate Diploma in Management, Management

2005 — 2007

Coorg Pre University College

PUC - Pre University Certificate

SKILLS

WindowsBusiness DevelopmentTroubleshootingProject PlanningTeam LeadershipLeadershipRequirements AnalysisBankingTrainingMicrosoft Project ProfessionalMicrosoft ProjectMicrosoft ExcelTeam ManagementProject ManagementBusiness AnalysisManagementPowerpointMicrosoft WordMicrosoft OfficeResource Management

ABOUT SHOBITH SHETTY

Customer centric professional with experience across SaaS/Product platforms, project management and analytics. Acted as an advisor for my clients on platform best practices. Skilled in high tempo onboarding, training and implementations. Experienced working with both software and hardware backend/front end configurations for SaaS platforms. Customer support champion and had the highest scores internally with 91.6% positive ratings and a median response time of 2m 22s.

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Shobith Shetty — Customer Success Executive at RBC in Etobicoke, ON, CA | Unifers