Shobhit Raj
Associate – Operations (Counseling Team) | IT Onboarding & Client Support | Inbound Sales & QA Exposure
- Role
- Pw (Physicswallah) at PW (PhysicsWallah)
- Location
- Moradabad, UP, IN
- LinkedIn followers
- 500 followers
About Shobhit Raj
I am an operations and customer-facing professional with 4+ years of experience across inbound sales, client onboarding, and process-driven environments in EdTech.Currently working as an Associate – Operations (Counseling Team) at PW, I handle end-to-end onboarding journeys including inbound support, account activation, login/access issues, and escalation coordination. My role requires regular interaction with students and parents, adherence to defined quality and process standards, and coordination with internal teams to ensure smooth customer experience.Alongside operations and onboarding, I also bring strong inbound sales exposure, objection handling experience, and quality awareness, which helps me evaluate conversations with a customer-first and process-oriented mindset.I am open to opportunities in IT onboarding, customer support, operations, and sales-aligned quality or leadership tracks where structured processes, communication, and ownership matter.
Experience
Pw (Physicswallah)
Present
Education
Mahatma Jyotiba Phule Rohilkhand University
Bsc, Mathematics
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