Shoaibur Rahman S.
Deputy Store Manager @Starbucks
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WORK HISTORY
Deputy Store Manager @Starbucks
EDUCATION
Institute of Personnel Management , Bangladesh, Farmgate
PGDHRM , Human Resources Management/Personnel Administration, General
ICS Learn
CIPD Level 5, People Management
Northumbria University
Msc, Human Resources Management/Personnel Administration, General
University of Dhaka
Master of Business Administration - MBA, Finance
University of Dhaka
Bachelor of Business Administration - BBA, Finance, General
Ideal Law College
Bachelor of Laws (LLB), Law
United International University
Post Graduate Diploma, Tax Law/Taxation
ABOUT SHOAIBUR RAHMAN S.
Career Summary: • Customer-focused professional with progressive leadership experience at Starbucks UK since 2022. Promoted from Barista, Supervisor, Assistant Store Manager and Deputy Store Manager with strong expertise in operations, team leadership, and customer experience. Certified Coffee Master with a passion for quality, brand standards, and service excellence.• Worked at EXIM Bank Ltd. & have 7.5 years’ experience in General Banking, Loan & Credit/Investment Management, Reporting & Documentation, Risk Management, Customer Service, Admin, Stakeholder Management, & Sustainable Business Development arena. •Accomplished all the personal target & functional role as well as took part in Cross functional activities with job enlargement & enrichment as well as diversified job responsibilities. •A result-oriented Banking professional, driven by the desire to excel business by utilizing new concepts, along with expertise in sustainable business development & channel development. •Established track record of consistently increasing revenues, market share that impacting profitability & assured operational excellence with innovative thoughts & techniques. •Sound in Creating New Customer, Convincing Clients, Building Rapport, Reporting, Documentation & MIS, Customers’ Portfoli0 Management, Complain Handling, Admin & Commercial work. Career Objective: To serve the customer with empathy & assure functional excellence for scalable growth. Working Experience: 1. Organization Name: EXIM Bank Ltd.Designation 1: Senior Officer (Credit Department, Karwan Bazar)Duration: From August 2020 to September 2022Designation 2: Officer (General Banking, Karwan Bazar Branch)Duration: From Oct \'17 to Aug \'2020Designation 2: Officer (General Banking, Nabigonj Branch)Duration: From Sept ’16 to Sep ’17Designation 3: Trainee OfficerDuration: From Sep’15 to Sep’16Academic Qualification. MSc Business with HRM with AP from Northumbria University in 2024 with 64% marks • MBA in Finance from University of Dhaka in 2011 with CGPA 2.83 out of 4.00• LLB from Ideal Law College in 2015• BBA in Finance from University of Dhaka in 2010 with 2.78 out of 4.00 • HSC in Business Studies from Brahmanbaria Govt. College in 2005 with GPA 4.80 out of 5• SSC in Business Studies from Annada Govt. High School, Brahmanbaria in 2003 with GPA 4.19 out of 5
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