Shoaib Malik

Experience

1. Technical Trainer - Anaplan

   Foundever

   Jun 2023 — Present · Mumbai, IN

   As a trainer, I played a key role in onboarding and upskilling new hires by delivering structured training sessions focused on Anaplan\'s multidimensional data modeling while maintaining my training throughput. My training covered essential aspects such as:• API Integrations & Troubleshooting – Guided trainees in diagnosing and resolving integration issues related to Tableau, Informatica, the Excel Add-in, and Google Sheets Add-in to enhance software efficiency.• Model Optimisation – Trained trainees on developing and implementing formula-based and data-driven solutions to improve customer models.• Training Documentation – Collaborated in creating and refining documentation for training on various troubleshooting steps, ensuring clarity and accuracy.• Single Sign-On (SSO) & Cloudworks – Provided hands-on training on configuring SSO with Okta, Microsoft Entra, Google, and ADFS, as well as setting up Cloudworks integrations using Azure Blob, S3 Bucket, and Google BigQuery.• Automation & Integration Tools – Conducted practical sessions on setting up and troubleshooting ADO, Anaplan Connect, and Cloudworks integrations.• Model Building Courses – Guided trainees through Model Building Level 1 and Level 2 and Anaplan Way Courses, ensuring a solid understanding of Anaplan model design and methodology.By ensuring structured learning plans and continuous support, I helped trainees successfully transition into their roles, equipping them with the skills needed to excel in Anaplan technical support.

Education

• R. D. National College

  Bachelor of Information Technology

  2014 — 2017

• Usha Pravin Gandhi College, Vile Parle West, Mumbai - 400056

  Master's degree

  2017 — 2019