Shoaib Shaikh
- Role
- Operations Engineer - Managed Services at Amazon Web Services (AWS)
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
Experience
Operations Engineer - Managed Services
Jun 2017 — Present · Sydney, AU
Creating and Managing of AWS services : EC2, VPC, IAM, Cloudwatch, OpsWork, CloudFormation, Direct connect, VPN, Directory Services, Cloudtrail, Route 53 and S3 bucket\\\\nCollaborating with Client Managers, Solution Architecture and Development teams\\\\nDocumentation of Technical Specifications and Operating procedures\\\\nWork directly with users of the cloud to support failures in the automation or portal usage\\\\nResolution of monitored incidents, Respond to customer support requests via tickets and phone calls within response time SLAs\\\\nProblem management reviews to identify known issues and Participate in daily huddles to identify improvement opportunities\\\\nDeployment of releases to the cloud\\\\nRegular coordination with development in a DevOps model to foster a continuous integration environment\\\\n\\\\n
Education
Australian Education & Learning Institute
Diploma in IT, Information Technology
St.Vincent Pune
High School
1989 — 2000
Nowrosjee Wadia College Pune
High School, Science
2000 — 2012
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