Shoaib Mohammed

1st Line Noc Engineer @Convergence Group

England, GB

Ethernet (Fibre) and DSL (Copper, FTTC/ P, GEA)Connectivity-as-a-Service MSP- Huawei and Cisco CPE configuration & troubleshooting, to meet customer requirements via managed Moves-and-Changes policy and procedure, for extensiveCCNP-level technologies- VPDN platform troubleshooting and configuration for nodes- Service Provider core configuration and diagnostics experience for nodes, including- IOS/-XR/-XE, L3VPN, VPWS, Advanced BGP(Inter-AS Options), MPLS, QOS- Fortigate, Cisco ASA firewall configuration- Performed Cisco WAN/LAN troubleshooting, including BGP and VRF-based routing, route path identification within the core, verifying internet reachability via LAN interfaces, and analysing traffic flow, prefix limits, and route distribution- Carried out Cisco software upgrades for UHB- Configured and managed Fortinet firewall rules, creating/modifying security policies to control traffic flow and maintain network security across multiple zones and interfaces- Applied changes in Cisco Firepower Management Centre for Greencore, including ACL updates, DHCP scope adjustments, and firewall policy modifications- Configured Cisco 887, FortiGate 80F, and Cisco Integrated Services Router with Embedded Wireless Access Point- Conducted failover tests on FortiGate and Cisco devices to ensure high availability and resilience- Used ExtremeCloud IQ to push delta configuration updates, troubleshoot SSID-specific client connectivity, manage security tags, apply policy configurations, and monitor device health and performance.

Worcester Sixth Form College

N/A

Birmingham City University

Computer Network and Security, Network