Shoaib Mohammad Khan

About Shoaib Mohammad Khan

A commerce and business Graduate with specialization in Financial Marketing and…

Experience

1. Associate Ground Operations

   Air India Express

   Jun 2024 — Present

   Coordination with centralised load control of Airbus and Boeing Aircraft’s with accuracy Supervising all ground allocation of services Partners GHA Coordinates with Higher Management regarding the latest trends of the other airlines at the station and makes newpolicies regarding the same. Comparison of company\'s revenue to competitors in the industry. Achieved highest percentage in On Time Performance in extremely difficult conditions, political unrest and huge infra-structure challenges besides being hyper-sensitive airport in terms of security. Passenger computerized and manual check-in. Passenger ticketing, ensure passengers and their baggage are monitored and processed for the correct flight transferin accordance with established procedures. Monitor ETA movements of inbound flights and assisting passengers with boarding connecting flights. Maintain effective communication with Baggage Department to sort any baggage issues which may arise. Update systems regularly and respond to passenger queries appropriately. Gate duties – boarding, offloading & document checks in accordance with company/airline procedure. Ensure passengers and baggage is processed for the correct flight in accordance with established procedures. Verifythe validity of passengers’ documentation, with respect to immigration and security requirements. Ensure all passengers are asked the relevant security questions in accordance with the DGCA Directives. Maintain effective communication with gates for connecting passengers for the transit flights. Accurate reporting of all of the above tasks at the end of each shift.

Education

• PG Diploma

  International Business

  2009 — 2010

• SP Higher secondary school

  Commerce

• Islamia college of science & commerce

  Business/Commerce, General