Shoa Rizvi

About Shoa Rizvi

Strategic and future-ready Learning & Development leader with over 14 years of experience…

Experience

1. Head of Learning and Development

   Prime Focus Technologies

   Nov 2023 — Present · IN

   Creating a holistic learning strategy for the organization in alignment with the business goals and vision• Conducting training need analysis with the various business units on a regular basis & created programs and interventions based on the need gap areas• Curating content for behavioral & soft skills training programs for senior managers, managers, technicians and senior associates• Organizing technical/domain related trainings for editors, colorists, graphic designers & audio engineers, technology team, mandatory trainings• Creating and launching a strategy to leverage the expertise of the leaders through various platforms • Creating a learning counsel with representation from each business unit to drive learning strategies • Working on the concept of the modern workplace learning and leveraged tools like visual learning, created strategies on peer to peer learning & leveraging the expertise within the organization• Identifying and assessing future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers• Drawing an overall or individualized training and development plan that addresses needs and expectations• Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them• Manage training budget• Provide opportunities for ongoing development• Resolving any specific problems and tailor training programs as necessary• Maintaining a keen understanding of training trends, developments and best practices

Education

• L.D Arts College, Gujarat

  Graduate

  2003 — 2005

Skills

• Training
• Customer Satisfaction
• Relationship Management
• Call Centers
• Business Development
• Vendor Management
• Crm
• Management
• Customer Experience
• Analysis