Shmuel Bollen

About Shmuel Bollen

Product wizard with the beard to prove it. Storyteller, community activist, adventurous…

Experience

1. Senior Product Manager

   athenahealth

   Apr 2021 — Present · Boston, MA, US

   Athenahealth\'s design system is used by hundreds of scrum teams to produce and maintain our powerful solution suite known as athenaOne. As the Product Manager of the design system, I meet with stakeholders and users to develop a vision for the product, then translate that into a roadmap. I set goals for success, make commitments for each release, and adjust my strategy as needed to remain focused on good business outcomes. I\'m most proud of my team- we\'re all excited about what we do, and we bring our best selves to the table.I also manage the front-end technologies that complement the design system, so I\'m in a great position to see the impact our investments make both for athena product teams and our awesome customers!

Education

• University of Massachusetts, Amherst

  BA, Art History

  1982 — 1987

• Bentley University

  MS, Human Factors in Information Design

  2008 — 2010

Skills

• Agile Methodologies
• Influence Without Authority
• User Stories
• Management
• Team Building
• Paper Prototyping
• Team Leadership
• Wireframes
• Requirements Analysis
• Building Relationships
• User Interface Design
• Rapid Prototyping
• Information Architecture
• Human Factors
• User Experience
• Razor-Sharp Analysis
• Style Guide Creation
• User Interface
• User Research
• Eye Tracking
• Mobile Design
• Axure Rp
• Card Sorting
• UX Ambassador
• Sharepoint
• Usability
• Wire Framing
• Information Design
• Persona
• Analysis
• Usability Testing
• Design Patterns
• Biometrics
• Survey Design
• User Experience Design
• Compelling Presenter
• Human Computer Interaction
• Heuristic Evaluation
• Wireframing
• Usability Engineering