Shmony Younadim

Assistant Manager @Nordstrom Marketplace Cafe

Scottsdale, AZ, US

Oversee daily front-of-house operations, including cashiering, food running, and guest services, ensuring a seamless and elevated customer experience aligned with Nordstrom’s service standards. • Lead, train, and support team members, fostering a collaborative environment and encouraging accountability and high performance during peak service hours. • Monitor inventory, place orders, and ensure proper food and beverage stock levels to meet customer demand while minimizing waste. • Handle guest concerns with professionalism and prompt resolution, contributing to customer satisfaction and repeat business. • Maintain high standards of cleanliness, safety, and compliance with health regulations. • Support onboarding and continuous training of new staff, focusing on operational excellence and Nordstrom’s commitment to customer service. • Collaborate with kitchen leadership and store management to meet sales goals, execute promotional campaigns, and maintain brand consistency. • Analyze daily reports and labor costs to ensure profitability and efficient scheduling.

Paradise Valley Community College

Associate of Arts - AA, Liberal Arts and Sciences, General Studies and Humanities

Arizona State University

Tourism Development and Resorts Leadership