Shiwantha Peiris

Food and Beverage Assistant @Bovey Castle

Devon, GB

Ensure service standards align with luxury brand guidelines.Monitor floor operations during service to ensure smooth flow.Coordinate with kitchen, stewarding, and front office teams.Handle table allocations, reservations, and guest flow management.Anticipate guest needs and resolve complaints professionally.Handle VIP guests with discretion and attention to detail.Ensure service timing, presentation, and etiquette meet luxury standards.Collect and respond to guest feedback.Coordinate with event planners and banquet managersEnsure event setups meet client expectationsManage service flow for weddings, corporate events, and VIP functions