Shivraj G

About Shivraj G

1) SQL Technical Analyst with 3 years of industry experience, specializing in optimizing SQL queries and implementing ETL processes to enhance system performance and data integrity. Proficient in SQL Server, Power BI, and Power BI Service, with a strong background in incident management, problem management, and change management.2) Experienced in managing and resolving incidents and problems, adhering to ITSM best practices to ensure minimal downtime and efficient operations.3)Skilled in developing and maintaining Power BI dashboards and utilizing Power BI Service for real-time data analysis, visualization, and reporting. Proficient in translating business requirements into actionable insights.4)Hands-on experience with ETL processes and IOT applications, including streamlining data extraction, transformation, and loading, and facilitating smooth change management for data updates and deployments.

Experience

1. Sql Technical Analyst

   Cognizant

   Sep 2022 — Present

   Roles and Responsibilities Enhanced SQL query performance by 30%, enhancing overall system efficiency. Resolved 30+ incident tickets daily, reducing system downtime by 40% and boosting operational efficiency. Reduced recurring incidents by 25% through targeted root cause analysis and effective solutions. Developed and maintained Power BI dashboards, increasing actionable insights and supporting a 35% improvement in data-driven decision-making. Collaborated with cross-functional teams to define business requirements, leading to 100% successful implementation of key data migration projects.

Education

• Lourdes Boys School

  SSLC

• Impact Polytechnic

  Diploma of Education, Mechanical Engineering

• New Horizon College of Engineering

  Bachelor of Engineering - BE, Mechanical Engineering