Shiv Nayan Dubey
Advisor i, Customer Service @Concentrix
Manchester, GB
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MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2025 — Present
Advisor i, Customer Service @Concentrix
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Manchester, GB
Provide Customer Support for EE/BT Mobile and Broadband Services.Handle customer queries, troubleshoot issues, provide product/service support, billing assistance, and identify sales opportunities.Strong communication, problem-solving, empathy, quick learner, and tech-savvy.Fast-paced, diverse conversations with customers, delivering service excellence.
ABOUT SHIV NAYAN DUBEY
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