Shivnarayan Aniya
Estimation and Tendering Manager -Dserv WLL
- Role
- Sales Account Manager at Dserv Wll
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Shivnarayan Aniya
Experienced Tendering and Planning Engineer with a demonstrated history of working in the…
Experience
Sales Account Manager
Sep 2018 — Present · QA
Joined as a Senior Estimation Engineer, subsequently promoted to Head of Support Services overseeing Estimation, Planning, and Supply Chain, before taking on the current role as Account Manager for Mega Projects.• Spearheaded account management for mega projects, leveraging expertise from previous roles to enhance client engagement and satisfaction.• Analyzed account performance data to identify key trends and opportunities for upselling services, resulting in a [specific percentage or figure, if applicable] increase in account revenue.• Developed and delivered comprehensive reports to clients, detailing account status, project updates, and performance metrics to foster transparency and trust.• Proactively addressed client concerns, implementing effective solutions that strengthened relationships and improved client retention rates.• Collaborated across departments to ensure optimal resource availability, thereby enhancing supply chain operations and project delivery timelines.• Led the estimation and tendering process, ensuring timely and accurate bid evaluations that aligned with project objectives.• Created and refined estimation templates and procedures, streamlining workflows and improving overall business processes.• Managed the tender pricing approval process, crafting strategies that ensured competitive and compliant techno-commercial bids.• Oversaw Estimation, Planning, and Supply Chain departments, driving organizational excellence and improving interdepartmental communication.• Implemented innovative practices that enhanced the estimation processes and reduced turnaround times by [specific percentage or figure, if applicable].• Conducted comprehensive analyses and evaluations in the estimation phase, contributing to successful project bids and securing contracts
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