Shivkumar Shete
Senior Salesforce Administrator | Sales Cloud | Service Cloud | Flow Automation | CRM Optimization | Integration Support | Salesforce Certified | 8+ Years Experience
- Role
- Senior Salesforce Adminstrator at GoDaddy
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Shivkumar Shete
As a Salesforce Administrator with 9+ years of hands-on experience, I specialize in managing and optimizing Salesforce environments for large-scale user bases users). I’m passionate about creating scalable, secure, and efficient systems that empower teams and drive business success. Proven track record of ensuring platform security and data integrity across dynamic orgs Expert in automating business processes using Flows, Approval Processes, and Assignment Rules Skilled in implementing best practices in CRM architecture, reporting, and analytics for strategic decision-making Collaborative team player supporting cross-functional teams through user training, technical support, and continuous system enhancementsI thrive in fast-paced environments where problem-solving, process improvement, and user empowerment are key to success. Always exploring new ways to innovate and add value through the Salesforce platform.
Experience
Senior Salesforce Adminstrator
May 2023 — Present · Bengaluru, IN
Designed and optimized Record-Triggered & Screen Flows, automating repetitive processes and reducing manual workload by 30%.Integrated Microsoft Defender with Salesforce, enhancing security and threat detection.Led UAT Testing & Documentation, ensuring smooth feature rollouts.Resolved 95% of ad-hoc business requests within SLA timelines, improving operational efficiency.Managed bulk data migration using Data Loader & Workbench, ensuring seamless integration and data integrity.Developed custom dynamic Dashboards & Advanced Reports, providing real-time insights for sales & service teams.Configured and optimised Entitlement & Escalation Rules, reducing case resolution time by 20%.
Education
G.H.RAISONI ENGG & TECH PUNE
Bachelor of Engineering - BE, BE
2012 — 2016
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