Shivkumar Goyar
ISB | Technology Evangelist & AI Strategist | Driving Digital Empowerment
- Role
- Director - Solution Design and Delivery at Tata Communications
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Shivkumar Goyar
With over 20 years of expertise across SDWAN, SASE, NOC, and advanced network automation,…
Experience
Director - Solution Design and Delivery
Aug 2021 — Present · Mumbai, IN
Business and Technical Architecture Validation across L2C cycleCreation of Implementation blueprint for complex solution of SDWAN, WiFi, SASE, MCC and DC.Lead and Deploy Transformation Solutions including creation of HLD, LLD, MigrationStrategy, Migration, AutomationApproval Authority in identified Organizational processes e.g, New ProductIntroductionLiaise with customer on technical issues related to Project Implementation leading toZero/ Managed escalations or as required in advisory capacity of Technical Expert.Be accountable for CSI, On-time Delivery, First Time Right and other in-processdelivery metrics amounting to achieving highest levels of quality.Responsible for overall team management/ ESAT and growth of Knowledge capitalof the teamResponsible for achievement of revenue milestones as defined in project schedulesincluding adhering to Contracted profitability.Key Projects & Achievements: Spearheaded multi-million dollar SDWAN & Cloud Security transformations for enterprises, including Bank of India (5500+ branches), IDBI branches), and KVB (800+ branches). Drove AI/Gen AI-powered automation, optimizing network operations and reducing service management costs by 30%. Led the multi-cloud NFV implementation (AWS, GCP, Azure), delivering seamless, scalable enterprise solutions. Designed & deployed zero-touch provisioning & network automation, cutting deployment timelines by 40%. Enhanced ITOM frameworks, optimizing O2C service delivery and accelerating deployment time by 30 minutes per site.
Education
Indian School of Business
CTO Officer Program, Technology Management
Mumbai University Mumbai
Bachelor of Engineering - BE
Bangur Nagar Vidya Bhavan
Bachelor of Engineering (BEng), Electrical, Electronics and Communications Engineering
1983 — 1995
Skills
- Multiprotocol Label Switching (Mpls)
- Service Delivery
- Telecommunications
- Managed Services
- Vendor Management
- Team Management
- Networking
- Pre-Sales
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