Shivi Jain
Vice President - Business Risk Officer @Citi
Atlanta, GA, US
EMAILS
s••••••••@citi.com
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2023 — Present
Vice President - Business Risk Officer @Citi
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Atlanta, GA, US
Determined the root cause analysis of the incidents data impacting multiple business by constructing pareto charts, control charts, correlation matrix etc, deducing the underlying factors impacts the process.• Gathered data/ evidence from 60+ applications owners to identify tech controls implementation for the 2nd Line Review. • Monitored the threshold breaches and created biweekly reports, analyzing the trend in the performance of applications.
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