Shiveta Kuda

Customer Experience || Service Management || ITIL

Role
Global IT Support Services Leader at Hatch
Location
Delhi, DL, IN
LinkedIn followers
500 followers

About Shiveta Kuda

I am an IT Service Delivery and Operations Leader with over 20 years of experience in…

Experience

  1. Global IT Support Services Leader

    Hatch

    Apr 2019 — Present · Gurgaon, IN

Education

  • National Institute of Technology & Sciences

    Electrical, Electronics and Communications

Skills

  • Team Management
  • Program Management
  • Process Improvement
  • Requirements Analysis
  • Itil
  • Service Delivery
  • Business Analysis
  • Business Process Re-Engineering
  • IT Service Management
  • Requirements Gathering
  • Sdlc
  • Vendor Management
  • Visio
  • Management
  • Pmp
  • Leadership
  • Db2

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Shiveta Kuda — Global IT Support Services Leader at Hatch in Delhi, DL, IN | Unifers