Shiveta Sher Kotru
Manager @Deloitte
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WORK HISTORY
Manager @Deloitte
NJ, US
EDUCATION
Nirma Institute Of Technology
Bachelor's degree, Computer Science
ABOUT SHIVETA SHER KOTRU
ServiceNow Implementation Manager with extensive experience leading the design, delivery, and ongoing optimization of ServiceNow solutions across the full software development lifecycle. I partner with stakeholders to translate business needs into scalable platform roadmaps, then drive execution from requirements and architecture through configuration, testing, release, and operational support.I’m experienced in Agile delivery, platform upgrades, and complex integrations, with a focus on governance, risk management, and measurable outcomes. Known for clear communication and disciplined delivery, I help teams implement ServiceNow in ways that improve service performance, employee experience, and enable sustainable adoption.
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