Shivesh Iyer

Service transformation Partner/ Product , Infra services, Digital Connect, Automation, Services || CSPO, SIAM Professional, Six Sigma Green belt, ITIL, ISB Executive Education- leadership with AI

Role
Associate Director at Birlasoft
Location
Mumbai, MH, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Shivesh Iyer

Service Transformation, CSPO, SIAM Professional, Six Sigma Green belt certified,…

Experience

  1. Associate Director

    Birlasoft

    Oct 2025 — Present · Mumbai, IN

Education

  • Indian School of Business

    Gen AI for Leaders

Skills

  • Operations Management
  • Crm
  • Itil
  • Process Management
  • IT Operations
  • Service Delivery
  • Technical Support
  • Business Analysis
  • Vendor Management
  • Project Management
  • IT Service Management
  • Sla
  • Team Management
  • Strategy
  • Management
  • Customer Satisfaction
  • Outsourcing
  • Process Improvement
  • Bpo
  • Pre-Sales

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Shivesh Iyer — Associate Director at Birlasoft in Mumbai, MH, IN | Unifers