Shivaratri Santhosh

About Shivaratri Santhosh

A driven and motivated Market Research specialist with a strong focus on results, possessing three years plus of in-depth experience in quantitative research and a combined five years of professional practice. Skilled in efficiently managing various sample-only projects as well as full-service initiatives, ensuring seamless execution and delivering high-quality data with successful outcomes.

Experience

1. Analyst

   Metrixlab

   Jul 2021 — Present · Hyderabad, IN

   Working with clients on full-service studies to review and develop questionnaires.• Conducting KO calls for the programming team to digitalize the questionnaire (Survey link).• Generating online reporting links for clients.• Co-ordinating with DP team to deliver the final data and tables to clients.• Consistently overseeing 25-40 sample only projects concurrently with exceptional attention to detail, adept time management, and the ability to seamlessly transition between tasks.• Performing assessments to determine project feasibility.• Proficient in analyzing survey questionnaires/screeners and conducting survey link testing, including logic checks.• Setting up projects and overseeing the fielding process according to client specifications.• Competent in managing multi-market projects.• Monitoring and maintaining quality standards throughout the project lifecycle.• Generating revenue for the company and ensuring accurate invoices.• Conducting regular calls with clients and partners to evaluate service quality and identify areas for improvement.• Providing continuous support by managing APAC folders during team member absences.• Addressing respondent inquiries via Zendesk

Education

• Sri Chaitanya College of Education

  Commerce

• Osmania University

  Bachelor of Commerce - BCom, Commerce