Shivaraj Somnal
Operations Manager @Suvega Technologies
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WORK HISTORY
Operations Manager @Suvega Technologies
Hyderabad, IN
Build and lead the team and drive the overall operations of the company.•Build strategy for ensuring smooth operations, customer service, and inventory/stock availability and reconciliation.•Ensure PAN India availability of technicians and improve efficiency and utilization.•Monitor P&L of the operations.•Work with the technology and sales team to build and implement tools for better operations productivity and result.•Experience of working in outsourcing and contract basis hiring.•Ability to build and maintain strong client relationships.•Maintain a healthy database of the key clients in line with client expectation.•Ensure to make a process and control of demand vs supply, set the process to improve the % of supply/delivered.•Responsibility and accountability for the operational performance of the client area and for exceeding targets for all required matrices.•Setting and reviewing quality performance standards.•Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions.•Managing and handling the client escalations.•Hire and maintain the manpower/Inventory at different locations.•Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement productivity, quality and customer-service standards; resolve problems; complete audits; identify trends.•Communicate job expectations; planning, monitoring, appraising and reviewing job contributions.•Organizing the timely training sessions for ground level technicians and in house operations team to identify the challenges to find out the best solutions and improve the overall utilization.•Identifying new and efficient ways for improving inventory availability and reducing the cost of operations.
EDUCATION
Bapuji Institute of Engineering & Technology, DAVANAGERE
Bachelor of Engineering - BE, Mechanical Engineering
Aman PU College, Davangere
10+2, PCMC
Curtin Singapore
Master's degree, Logistics, Materials, and Supply Chain Management
ABOUT SHIVARAJ SOMNAL
Experienced operations manager with a proven track record of driving organizational success. Strong leadership skills and a strategic mindset, combined with a hands-on approach to managing day-to-day operations. Skilled in team building and fostering a high-performance culture. Exceptional problem-solving abilities, with a focus on optimizing processes and maximizing efficiency. Proficient in financial management, risk assessment, and stakeholder engagement. Committed to delivering results and exceeding goals. Adept at adapting to dynamic environments and leading teams through change. Dedicated to continuous improvement and driving operational excellence.
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