Shivann Burggren

About Shivann Burggren

Results-Driven Operations Leader | Resource Optimization Architect | Passionate Client Champion | Commercial Guru I am a dynamic and results-focused leader, adept at navigating the intersection of business operations and account management. Fueled by a passion for delivering exceptional quality, impeccable client service, and holistic solutions through a commercial lens, my leadership style is characterized by ambition, integrity, and adaptability. Committed to fostering opportunities for professional growth, I create a high-performance culture that seamlessly aligns with business needs.With a robust background in strategic account management, particularly in corporate events for the financial and professional services sectors, I specialize in resource and capacity consulting, organizational structure optimization, change management, and business-based process improvement. I ensure organizational soundness and operational excellence, which enables our company and our teams on the ground to deliver innovative, flawless brand experiences for our clients. My unique strength lies in marrying data analysis with operational acumen, crafting fit-for-purpose teams with a commercially driven approach for a global client portfolio. I relish in designing, implementing, reengineering, and leading highly engaged teams, driven by integrity, adaptability, and an unwavering commitment to excellence and surpassing expectations.

Experience

1. Head of Global Operations

   FIRST

   Feb 2025 — Present · New York, NY, US

Education

• Richmond, The American International University

  Overseas Summer Semester in Florence, Italy

• The George Washington University

  Communications, Concentration in Tourism & Hospitality and Convention & Meeting Management, Minor in Marketing