Shivank Surendra
Content Creator | Digital Communication Strategy | Customer Retention | Banking | Budget | Payments | Project Management | Team Leader
- Role
- Chief Manager - Customer Relations at HDFC Life
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Shivank Surendra
Enabling Innovative Payment Avenues, Enriching Customer Experience & Enhancing Process with Six Sigma Mechanism in HDFC Life as Chief Manager (Customer Relation) in Operations (Persistency Department), I have graduated in MBA from FORE School of Management (New Delhi, India) specialising in Marketing (Major) and Operations (Minor) undertaking projects in Market Research and Operation Management. I interned at Donear Industries Limited under the field of Market Research. I graduated in Chemical Engineering from VIT University, Vellore.
Experience
Chief Manager - Customer Relations
Feb 2024 — Present · Mumbai, IN
Education
Step by Step High School
High School Diploma, Physical Sciences
2010 — 2012
Vellore Institute of Technology
Bachelor of Technology - BTech, Chemical Engineering
2012 — 2016
FORE School of Management, New Delhi
PGDM, Marketing/Operations
2017 — 2019
Birla Vidya Mandir, Nainital
Secondary School Examination, General Studies
2003 — 2010
NBS Alumni Affairs, NTU
International Immersion Programme, Digital Marketing
2018 — 2018
Skills
- Sports
- Leadership
- Microsoft Office
- Matlab
- Swimming
- Solidworks
- Adventure Travel
- Chemical Engineering
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