Shivani Sharma
Client Service Professional @Acuity Analytics
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WORK HISTORY
Client Service Professional @Acuity Analytics
Gurugram, IN
My Responsibility Includes - Building, Training & Managing a team of service executives- Managing various accounting processes for clients- Records management for budgeting activities- Handling Research, Budgeting, Vendor management and other related processes- Managing workflow and interacting directly with the client to ensure better success & client satisfaction- Working on ad-hoc research projects using market data source such as Hunter.io, LinkedIn etc- Handling client enquiry-queries- Handling tools like SimpleLegal, Workday, EAS, ServiceNow, Ticketing software & others.
EDUCATION
Mumbai University Mumbai
Bachelor's degree in Management Studies
Master School of Management
PGDM
ABOUT SHIVANI SHARMA
Currently operating as Research Professional for Private Equity in Acuity Knowledge Partners. Over 9 years of experience in client servicing, finance & research management. I\'ve worked with world class organizations in past that allowed me to develop skills that are requires by a company to achieve customer success and helped achieving my personal growth. Experience in maintaining CXO level relationshipsI have worked with finance and leadership teams in all my experience and was able to build great customer success case studies for my companies in past. One of my prominent work in past included me personally handling client relationships with over 250 businesses.Most recently at Acuity Knowledge Partners fka Moody\'s analytics my work profile includes co-ordination with multiple teams across the organization for client operations and billing.My interests still remains in Client Management, Finance Management. I look forward to interesting and challenging roles in the field of Private Equity/Advisory and Consulting. For any sort of collaboration or discussion, do reach out to me on my email id s••••••••@gmail.com as I am always happy to meet up with new people.
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